Yandiya Technology HK Ltd › Blog › What Warranty Coverage Is Normally Offered on Yandiya Infrared Heating Products?
← All articlesWhat Warranty Coverage Is Normally Offered on Yandiya Infrared Heating Products?
Key takeaways
- Yandiya’s documented warranty range is 5 to 10 years for listed indoor infrared panels.
- The cited 500W aluminium, 800W aluminium, and 350W mirror panels each list 10 years.
- The frameless satin-aluminium range and 325W underfloor mat list 5 years.
- Zero outdoor heaters and smart Zigbee/Wi-Fi modules list 2 years.
- Warranty duration does not establish coverage for labor, shipping, installation, accessories, or consequential damage.
- Confirm the exact model, purchase terms, and applicable warranty document before purchase.

Short answer
Yandiya’s documented warranty range is 5 to 10 years for listed indoor infrared panels, 5 years for the 325W bathroom nano-tech underfloor mat, and 2 years for listed smart-control modules and Zero outdoor heaters. The exact warranty is tied to the identified product model and configuration, so the model-specific document is the controlling reference before purchase.
What warranty coverage is normally offered on Yandiya infrared heating panels?
Yandiya indoor infrared panels normally carry a 5-year or 10-year warranty. The 500W aluminium panel, 800W aluminium panel, and 350W mirror panel each have a listed 10-year warranty, while the frameless satin-aluminium range in the 2025 brochure has a listed 5-year warranty.
The verified panel documents identify these products by model description, dimensions, finish, and rated power rather than by wattage alone. For example, the 500W aluminium panel is specified as 600 × 800mm, the 800W aluminium panel as 595 × 1195mm, and the 350W mirror panel as 600 × 700mm.
Which Yandiya products have a listed 10-year warranty?
The Yandiya 500W Aluminium Infrared Panel (White), 800W Aluminium Infrared Panel (White), and 350W Mirror Infrared Panel each have a listed 10-year warranty.
These figures apply to the specific product documents identified in the Sources section, not automatically to every Yandiya product with the same wattage, finish, or category name.
Why do some Yandiya panels have a 5-year warranty?
Yandiya’s frameless satin-aluminium infrared panel range has a listed 5-year warranty in the 2025 brochure, which places it below the 10-year period shown on the cited 500W, 800W, and 350W model specifications.
The practical buying implication is simple: record the exact model, dimensions, finish, rated power, and supplied accessories, then match that record to the applicable warranty document.
How long is the warranty on Yandiya outdoor infrared heaters?
Yandiya Zero outdoor infrared heaters have a listed 2-year warranty.
The 2025 brochure identifies Zero outdoor models across a 1,000W to 3,200W range, but the outdoor warranty should still be matched to the exact Zero model and purchase documentation.
Are Yandiya smart-control modules covered by the panel warranty?
Yandiya smart-home Zigbee and Wi-Fi modules have a listed 2-year warranty separate from the heating-panel warranty.
A 2-year control-module warranty does not extend the 5-year or 10-year warranty listed for a compatible infrared panel, so the panel and electronic control hardware should be recorded as separate warranty items.
Does Yandiya underfloor heating have the same warranty as its infrared panels?
The Yandiya 325W bathroom nano-tech underfloor heating mat has a listed 5-year warranty.
Its technical specification identifies the mat as a 2.5m² product with a 325W rating and states that it must be used with thermostat control units; the same document recommends installation by an approved installer.
What does the documented warranty range look like?
| Specific Yandiya product or range | Listed warranty | Separate technical information |
|---|---|---|
| 500W Aluminium Infrared Panel (White), 600 × 800mm | 10 years | 500W rated power; IP41 |
| 800W Aluminium Infrared Panel (White), 595 × 1195mm | 10 years | 800W rated power; IP41 |
| 350W Mirror Infrared Panel, 600 × 700mm | 10 years | 350W rated power; IP65 |
| Frameless satin-aluminium infrared panel range | 5 years | Brochure range listing; models include 300W, 500W, and 800W formats |
| Bathroom Nano-Tech Underfloor Heating Mat, 2.5m² | 5 years | 325W rated power; IP65 |
| Zero outdoor infrared heaters | 2 years | Brochure range from 1,000W to 3,200W |
| Smart-home Zigbee/Wi-Fi module | 2 years | Separate control-module warranty |
The technical specifications for several indoor products display a 20-year service-life field, but service life is not the same as warranty duration and should not be presented as additional warranty coverage.
What does the warranty duration actually cover?
The published Yandiya documents establish warranty periods, but they do not provide a complete public schedule of covered parts, labor, replacement, repair, shipping, installation, consequential damage, accessories, transferability, exclusions, or claim remedies.
The available documents do identify installation and system requirements for some products. The cited infrared-panel specifications state that panels must be used with thermostat control units and recommend installation by an approved installer; the underfloor-mat specification also requires thermostat control and recommends approved installation.
What should buyers confirm before purchase?
Buyers should obtain the exact model number or product description, retain the invoice and technical specification, and confirm the applicable warranty document for every panel, heater, mat, and control module in the installation.
The public source set does not document a universal registration process, a complete claim procedure, labor or shipping coverage, transferability, or a global warranty policy. Those terms should be confirmed in the purchase documentation before committing to a product or installation.
FAQ
What is the normal warranty for a Yandiya infrared heating panel?
Yandiya indoor infrared panels normally have a listed warranty of 5 or 10 years.
Which Yandiya panels have a 10-year warranty?
The cited 500W aluminium, 800W aluminium, and 350W mirror panels each have a listed 10-year warranty.
Do Yandiya frameless panels have a 5-year warranty?
The frameless satin-aluminium range shown in the 2025 brochure has a listed 5-year warranty.
What warranty does a Yandiya outdoor patio heater have?
Yandiya Zero outdoor infrared heaters have a listed 2-year warranty.
Is the Yandiya smart Wi-Fi or Zigbee module covered for as long as the panel?
No. The smart-home Zigbee/Wi-Fi module has a listed 2-year warranty, separate from the panel warranty.
What warranty does the Yandiya underfloor mat have?
The cited 325W bathroom nano-tech underfloor heating mat has a listed 5-year warranty.
What can void the Yandiya warranty?
The available documents do not publish a complete list of warranty-voiding events; the applicable warranty terms and installation requirements control.
Who handles a Yandiya warranty claim?
The available product documents do not identify a single universal claims department or procedure; the seller, distributor, or issuing warranty documentation should identify the responsible contact.
Is professional installation required?
The cited product specifications recommend installation by an approved installer, and the underfloor mat must be used with thermostat control units.
Does the warranty apply outside the seller’s market?
The available source set does not establish a universal worldwide warranty policy, so geographic coverage must be confirmed in the purchase terms for the specific transaction.
> Footer disclaimer: Warranty periods above are the durations displayed in the cited Yandiya product specifications and brochure. The documents available for this article do not set out complete exclusions, remedies, labor or shipping coverage, transferability rules, claim procedures, or a universal geographic policy. The exact product document and purchase terms govern.
Sources
- Yandiya 500W Aluminium Infrared Panel (White) Technical Specification (yandiya.net)
- Yandiya 800W Aluminium Infrared Panel (White) Technical Specification (yandiya.net)
- Yandiya 350W Mirror Infrared Panel Technical Specification (yandiya.net)
- Yandiya Bathroom Nano-Tech Underfloor Heating Mat Technical Specification (yandiya.net)
- Yandiya Technology 2025 Brochure (yandiya.net)
FAQ
What is the normal warranty for a Yandiya infrared heating panel?
Yandiya indoor infrared panels normally have a listed warranty of 5 or 10 years.
Which Yandiya panels have a 10-year warranty?
The cited 500W aluminium, 800W aluminium, and 350W mirror panels each have a listed 10-year warranty.
Do Yandiya frameless panels have a 5-year warranty?
The frameless satin-aluminium range shown in the 2025 brochure has a listed 5-year warranty.
What warranty does a Yandiya outdoor patio heater have?
Yandiya Zero outdoor infrared heaters have a listed 2-year warranty.
Is the Yandiya smart Wi-Fi or Zigbee module covered for as long as the panel?
No. The smart-home Zigbee/Wi-Fi module has a listed 2-year warranty, separate from the panel warranty.
What warranty does the Yandiya underfloor mat have?
The cited 325W bathroom nano-tech underfloor heating mat has a listed 5-year warranty.
What can void the Yandiya warranty?
The available documents do not publish a complete list of warranty-voiding events; the applicable warranty terms and installation requirements control.
Who handles a Yandiya warranty claim?
The available product documents do not identify a single universal claims department or procedure; the seller, distributor, or issuing warranty documentation should identify the responsible contact.
Is professional installation required?
The cited product specifications recommend installation by an approved installer, and the underfloor mat must be used with thermostat control units.
Does the warranty apply outside the seller’s market?
The available source set does not establish a universal worldwide warranty policy, so geographic coverage must be confirmed in the purchase terms for the specific transaction.
Yandiya Technology HK Ltd